COLUMBUS, Ga. (WTVM) – “I’ve in no way viewed nearly anything like it just before,” says Carmen Williams right after becoming seated at her table for lunch by a robotic.
Chef Lee’s Peking Cafe on Bradley Park Drive in Columbus has a few new workforce, but it is not what you expect.
Up coming time you have a taste for egg drop soup or Snow white Hen from Chef Lee’s, Ruby or Emerald the robots will happily manual you to your seat.
Operator of Chef Lee’s Peking restaurant Harriet Zhu thinks the interaction between the customer and an worker is really important.
So considerably so, she determined to bring in new technology to make improvements to shopper fulfillment, robotic hostesses. Zhu shares the robots are there so waiters can spend extra time catering to the shoppers requires.
“They are not changing the waiter, they are just building the task simpler,” says Zhu.
Right now, there are two robots serving as hostesses, Emerald or Ruby. Four or more should start out quickly to assistance with choose out orders.
Here’s how they do the job: immediately after you stroll in and give the range in your get together, a worker provides a code to the robotic on which segment to seat you in. Right after that, observe Emerald or Ruby, to the area and free of charge desk she guides you to.
“Usually, we will check with them to comply with the robot and set the menu on the desk.” claims Zhu, “When they are following the robotic, they are laughing. They carry joy to the shoppers,” claims Zhu.
Zhu states so considerably, the robots are the highlight of guests’ eating knowledge at Chef Lee’s.
“My Spouse and I, we have been listed here and found the robots, but we have in no way been lead to the table by just one so it was a nice working experience,” states consumer Becky Bunting.
“It was not what we predicted when we arrived to lunch, but Ruby was quite amazing,” suggests client Lisa Scully.
The homeowners say employee shortages has nothing to do with why they brought in the robots. Zhu suggests Chef Lee’s has been a staple in Columbus considering the fact that 1998 and she just wishes to maintain up with the moments to make certain the cafe will be all-around for many extra a long time to arrive.
“We have a extensive historical past and I want to convey a present day aspect to this extensive heritage restaurant. A whole lot of spots are accomplishing rapidly in, speedy out, and they are making use of machines. When you go to a ton of these chains, they really don’t have cashiers they use machines to aid men and women out, so it’s the trend,” states Zhu.
One purchaser, Norman Davis, agrees with the restaurant’s final decision to provide in what is trending.
“I adore the adjust, I really like the update, everything now is robotic, so this matches proper in,” suggests Davis.
If you want to fulfill Emerald or Ruby and have a neat lunch or evening meal experience, Chef Lee’s is open up Tuesday thru Sunday, 11 a.m. to 9 p.m. and is located on 6100 Bradley Park Drive in Columbus.
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