The notion of UX “trends” might seem like a shaky proposition. User experience rests on well-established principles, rooted in psychology, that respond to core needs, rather than the vagaries of fashion. So even in less uncertain times, predicting changes for a discipline rooted in consistency could feel a bit dubious. […]

Editor’s Note: In 2020, an MIT Task Force produced a comprehensive report on the Work of the Future. Since then, the global pandemic has had a significant effect on work and businesses, providing the impetus for The Work of the Future, by the same authors. The book, from which the following excerpt […]