Small businesses incorporating new technology to survive the coronavirus pandemic

The coronavirus pandemic has devastated quite a few little and medium-sized companies throughout The usa in excess of the past two many years, but many who have survived have come out much better on the other facet with new technologies and streamlined operations. 

Carlyn Parker, the director of operations at Trusted Cleaners in Massachusetts, explained that the coronavirus pandemic “decimated” the dry cleansing market as her business’s profits plummeted to 10{4224f0a76978c4d6828175c7edfc499fc862aa95a2f708cd5006c57745b2aaca} of prepandemic levels. 

“It really built all of us search at each and every single factor that we do every working day and say, ‘Is it needed? Is it not vital? Or could we do it a better way?’” Parker told FOX Business enterprise about her attitude at the time. 

An open sign at a small wine shop during the COVID-19 pandemic.

An open indication at a little wine store all through the COVID-19 pandemic.  (iStock)

Trustworthy Cleaners included Verizon’s One Discuss telephone method so that a person range can ring on several equipment. The Just one Chat application will allow calls to ring on each your mobile mobile phone and/or company telephone so phone calls hardly ever get skipped in or out of the office environment. The application also has a texting element so Dependable can specifically text with consumers on the go.

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The upgrades have been sport-changers for the company, which has been in Parker’s relatives given that 1944 when her grandparents started off it.  

“All of these efficiencies really created a big difference for us to be able to keep in business in excess of the previous two many years,” Parker reported. 

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About 63{4224f0a76978c4d6828175c7edfc499fc862aa95a2f708cd5006c57745b2aaca} of compact company proprietors stated last September that they have been digitizing their small business to enrich the buyer practical experience, according to a study executed final 12 months by Verizon and Morning Seek the advice of. 

In many techniques, the pandemic basically accelerated tendencies that had been by now going on, according to Verizon Business Markets President Aparna Khurjekar. 

In this Friday, April 3, 2020, photo, a woman walks by local stores during the coronavirus pandemic in New York.

In this Friday, April 3, 2020, picture, a girl walks by neighborhood retailers for the duration of the coronavirus pandemic in New York.  (AP Photograph/Mark Lennihan)

“Electronic transformation, irrespective of the measurement of the small business, was previously in vogue in advance of, prepandemic,” Khurjekar instructed FOX Organization. “What the pandemic did is pull forward, in several cases by many years, the pace and rate of that transformation and pace and pace of adoption.” 

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Three-quarters of small enterprise entrepreneurs now say that the changes they have built in excess of the previous yr will aid their small business very long phrase, in accordance to a Salesforce report final calendar year.

“The organizations that have arrive out robust are a ton much more self-confident about not just their long term, but getting equipped to differentiate in that potential,” Khurjekar said. 

Ripley’s Orlando used coronavirus closure to update exhibits, bring in new technology

click to enlarge
IMAGE VIA RIPLEY ENTERTAINMENT

  • Image via Ripley Entertainment

As a new year approaches, Orlando’s tourism industry looks to reintroduce itself to all those visitors who have stayed away the past few years.

In the past few months, the tourist district has reawakened. Mango’s Tropical Café debuted a new show and nearby at ICON Park two new record-breaking thrill rides opened just in time to ring in the new year. Nestled between ICON Park and Mango’s sits one of the International Drive’s oldest attractions: The Orlando Ripley’s Believe It Or Not Odditorium. A just-finished renovation has updated the attraction that’s enthralled tourists since 1993. 




The Orlando-based amusement operator is known for their unique oddity museums and other family-focused midway attractions. With the Orlando location just a short drive from the company’s headquarters and main warehouse it often acts as a bellwether for the latest trends within the industry.


Ripley’s used its extended COVID-related closure to completely reimagine the Orlando odditorium. Sabrina Sieck, the Creative Content Manager at Ripley Entertainment, explained to the Orlando Weekly what went into the overhaul of the Orlando property and what it means for the future of the company.


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“While our attractions were closed due to COVID-19, Ripley’s quickly got to planning new experiences around the world, with Orlando in front of the line. Ripley’s Believe It or Not! Orlando’s first new offering—the Weird Florida Gallery—opened in Fall 2020,” she said. “This gallery invites our guests to awe at ancient alligators, see a shrunken head owned by Ernest Hemingway, and much more, but is just the beginning of what is new at this attraction.”

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One unique room at the updated Orlando odditorium is focused on the oddities of Florida. In here, guests can learn about some of the things that make The Sunshine State so unique. - IMAGE VIA RIPLEY ENTERTAINMENT

  • Image via Ripley Entertainment
  • One unique room at the updated Orlando odditorium is focused on the oddities of Florida. In here, guests can learn about some of the things that make The Sunshine State so unique.

Since opening the first permanent location in St. Augustine in 1950, the Ripley’s odditoriums have continued to capture the imagination and interest of every new generation. That’s thanks in part to the company’s commitment to how the exhibits are handled. While sideshows designed to shock were still common in his day, founder Robert Ripley tried to present each display in a respectful manner that bridged the gap between education and curiosity.

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“Even back in Robert Ripley’s day, the goal was not shock and awe. Ripley truly believed that everyone has an unbelievable story to tell, and that truth is quite often stranger than fiction,” explains Sieck. “Today, we see reality surprising us more and more, as the ante for what is ‘unbelievable’ is constantly upped with viral clips, strange scientific discoveries, and people pushing themselves both physically and mentally. It’s modern stories like these that keep sparking our curiosity and continue to bring the Ripley’s brand forward.”

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Large picture frame style monitors help bring new life to some of the most popular people and legends guests learn about at Ripley's - IMAGE VIA RIPLEY ENTERTAINMENT

  • Image via Ripley Entertainment
  • Large picture frame style monitors help bring new life to some of the most popular people and legends guests learn about at Ripley’s

Modern stories and modern audiences also demand the latest technology to properly tell those stories. Many of the new exhibition rooms, now highly themed, have touch screens and interactive exhibits. Multiple displays have projections and Instagram-worthy photo-ops. The wax figures that previously dotted the museum have now been brought together in a dance party-like grand hall. Gone are the dark hallways and large blocks of text that the attraction opened with. Sieck explains this is indicative of the future of the odditoriums.

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“Interactive technology is at the forefront of Ripley’s new experiences—we are an Odditorium, not a museum, after all!” she said. “We want our guests to connect with the stories of unbelievable people and extraordinary things that they could not experience anywhere else.”

click to enlarge
IMAGE VIA RIPLEY ENTERTAINMENT

  • Image via Ripley Entertainment

One unique exhibit in Orlando is the Ancient Egypt room. Using 3D visualization technology, guests can peer inside a still wrapped mummified priest and Ibis bird mummy. Sieck notes this exhibit allows the mummified priest to remain undisturbed, sitting in a museum halfway across the world.

“Through Ripley’s latest collaboration with technology company Interspectral, guests can travel back in time to, quite literally, unravel history. Curious visitors can virtually explore Neswaiu, an ancient Egyptian priest whose mummified body is currently in the collection of the Museum of Mediterranean and Near Eastern Antiquities in Stockholm, Sweden. Unlike many others, Neswaiu’s mummy has been resting inside his intact wrappings for more than two thousand years,” she said. “It is not until recently, with the aid of Interspectral’s modern scanning and visualization technology, that we can investigate the remains of Neswaiu and his burial equipment inside-out.”


The mummified Ibis is in Ripley’s collection, giving guests a first-hand appreciation for the process.

click to enlarge
IMAGE VIA RIPLEY ENTERTAINMENT

  • Image via Ripley Entertainment

According to Sieck, another new exhibition room at the Orlando odditorium draws inspiration for its location.

“Ripley’s Believe It or Not! Orlando has a unique advantage: being in close proximity to Ripley’s corporate headquarters and legendary warehouse. With new exhibits arriving in the warehouse almost daily, we are able to change out what is on display in Orlando quite often,” Sieck said. “To celebrate this, we have created a version of Ripley’s Warehouse in the Orlando attraction, where guests can immerse themselves in Ripley’s curious collection of artifacts, incredible art, animal oddities, and memorabilia.”


There’s still one final room to be reimagined at the Orlando odditorium. While Sieck declined to give details on what is in store for this room, Ripley’s Exhibit Manager Kurtis Moellmann confirmed to popular roadside attraction explorer and documentarian Jacob Krejci, better known as Jacob the Carpetbagger, that the final room would have a space theme with props inspired by and used at Florida’s historic spaceports. Sieck did confirm the new Orlando gallery will have two unique pieces in it.


“One is a pop-culture item with a cult following that has never before been on permanent display, and another Ripley’s has yet to even announce the acquisition of!” Sieck said. “I don’t want to give away any hints, but it will be home to a few exhibits that deserve a spot on your Orlando bucket list!”


No matter the location, the core message of Ripley’s remains the same. The reason why the St. Augustine odditorium became an instant hit and the company’s dozens of attractions remain popular is the fact that they’re built around the central message of adventure in and exploration of the unbelievable reality in which we live.


“Our 103-year-old brand was built around the adventures of Robert Ripley and his travels across the globe searching for extraordinary people, unusual artifacts, and unbelievable things,” explains Sieck. “We want our guests to embody the spirit Ripley had for discovery, putting themselves into the narrative to look at the world in a different way.”


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