Public safety communications technology: past, present, and future

Sponsored by Verizon

Watch this webinar on-demand

Earlier this year 3,000 first responders were asked about the technology they use and hope to use in their work, and its impact on readiness for future crises, through a survey from Verizon Frontline. This webinar takes an exclusive look at the findings on the role of technology in public safety based on the survey results. 

During the webinar, you will view a recorded, private event held on November 4, 2021 in Washington, D.C., which includes speakers Karen Tandy, Commissioner Bill Bratton and Chief Ed Plaugher, who testified to Congress following 9-11 about the technology needs of public safety agencies. They will discuss how things have changed in the twenty years since, as well as the various technologies that will help build a safe and efficient future for first responders. The conversation is moderated by Verizon’s Senior Vice President of Public Sector, Jennifer Chronis.

Following the viewing of this event, will be a live Q&A with Chief Ed Plaugher and Verizon’s Cory Davis, Director of Verizon Response and Public Safety Operations.

The webinar will answer these questions and offer key insights into first responders’ current technology use, the importance of using data in the field, and how technology saves lives.

View the webinar on-demand




Cory Davis, Director, Verizon Response and Public Safety Operations

Cory has over 16 years of advanced wireless technology and public safety leadership experience. Currently, he serves as the national Director for Verizon Response and Public Safety Operations at Verizon. His team is partnering with public safety and public sector agencies nationwide to help them stay connected, innovate, plan for the future, mitigate pain points, and prepare for times of crisis, events, and emergencies across the United States.


Ed Plaugher, Former Arlington Fire Chief and Assistant Executive Director, IAFC

In January 2013, Chief Ed Plaugher retired as the Assistant Executive Director of the IAFC and its Director of National Programs and Consulting Services, a position he held with the IAFC since 2006.

Chief Plaugher began his career in the fire service as a volunteer firefighter while in high school. After serving 24 years with the Fairfax County Fire and Rescue Department and retiring as a Deputy Fire Chief, he was appointed to the position of Fire Chief of the Arlington County Fire Department, Arlington, VA. He held this position until his retirement in June 2004. At the annual meeting of the IAFC in August 2004, he was named Career Fire Chief of the Year by the IAFC and Fire Chief magazine. Chief Plaugher’s career spans more than 40 years as a fire service professional.

In addition, Chief Plaugher is the former President of the State Fire Chiefs Association of Virginia. He is a life member of the IAFC and the National Fire Protection Association (NFPA), and is currently the Chair for NFPA 950 and 951 the Standard and Guide of Data Exchange for the Fire Service, both documents published by the NFPA. As a member of both associations, he served on the National Fire Code and Terrorism Committees. Chief Plaugher was a member of the Emergency Response Senior Advisory Committee (ERSAC) of the Homeland Security Council (HSC) of the Department of Homeland Security, and served as a special advisor to the Defense Science Board for the Department of Defense. He holds a bachelor’s degree in fire administration and technology from George Mason University and completed the Executive Fire Officers (EFO) course at the National Fire Academy. Chief Plaugher taught for over 20 years at the Northern Virginia Community College, Fire Science Program. Since 1979, he has been an adjunct faculty member and course developer for the National Fire Academy in Emmitsburg, MD. He has contributed sections to the Industrial Fire Hazards Handbook and the Fire Protection Handbook, both published by the NFPA.

Chief Plaugher, as Chair of the Metropolitan Washington Council of Governments (MWCOG), Fire Chiefs Terrorism Committee, directed the regional terrorism preparedness efforts for the National Capital Region and was the Executive Agent for the nation’s first Metropolitan Medical Strike Team. On Sept. 11th, 2001, as Chief of the Fire Department, Chief Plaugher led Arlington County’s response efforts to the terrorist attack at the Pentagon. Arlington’s Fire Department coordinated and led the local, regional, state and federal response to the incident. For both the preparedness and response efforts, Chief Plaugher was awarded the Secretary of the Army Public Service Award and the Secretary of Defense Medal for Exceptional Public Service in June 2004.


William Bratton, Former Police Commissioner – NYPD and BPD; Former Chief – LAPD; Chair, Homeland Security Advisory Council 

Ed Plaugher, Former Arlington Fire Chief and Assistant Executive Director, IAFC

Karen Tandy, Former DEA Administrator; Vice Chair, Homeland Security Advisory Council



Jennifer Chronis (moderator), Senior Vice President, Verizon Public Sector

Watch on-demand!

Marcy Willis

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